Rahul Munjal, CEO, Easy Bill

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Cashing in on an innovative consumer friendly revenue model where they avoid charging the customer for bill payment services rendered (instead the creditor bears the entire cost), Rahul has roped in many customers and clients. In fact, his client list is not only limited to telephone service providers or schools, he has even diversified to almost all daily household services providers, among them Mahanagar Gas Ltd.. Now, with the non stop retail revolution engulfing the nation, Rahul is gung-ho on tie-ups with retailers. Being a part of the Rs.6,000 crore Hero Group, massive advertisement campaigns is another strategy in his kitty to take Easy Bill to the next level. With legendary leadership skills in his genes, which helped his grandfather and father metamorphise a family run business into a professionally managed blue chip company, Rahul is certainly not one lacking resources or drive. “I think leadership style changes from situation to situation. I think today’s leader has to be flexible, a good listener and a constant learner, so that you re-develop your ideas.” No wonder, Rahul prefers an open door policy, where anyone can walk in and discuss anything with him. And he’s not all work and no play, instead comfortably juggling time between his personal and office life. “There is no shortcut for success.

If anyone wants to take the easy way, they are setting themselves up for failure. One must learn to work hard & work smart,” points out Rahul. With his faith firmly entrenched in hard work, little surprise that this scion of Hero Group, has managed to make Easy Bill a household name in just four years. Leading with skill and sanguinity, this one’s sure to carve his own niche in India’s burgeoning service industry.

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Source : IIPM Editorial, 2008

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